Sulushun
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Last Updated: December 13, 2025

At Sulushun (“we,” “our,” or “us”), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, mobile applications, and services (the “Site” and “Services”). By accessing or using our Site, you agree to the collection and use of information as outlined in this policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sulushun
Email: info@sulushun.com

1. Information We Collect

We collect both Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII) from users of our Site. The types of information we collect depend on whether you are using the Site as a Consumer (User) or Service Provider.

Consumers (Users):

  • Personal Information: When you sign up or create an account, we may collect your name, email address, phone number, payment information, and other details necessary to facilitate your use of the Services.
  • Usage Data: We collect information about your interactions with the Site, such as the pages you visit, the services you search for, the actions you take, and your IP address.
  • Location Information: If you grant permission, we may collect location data to help you find nearby service providers.
  • Payment Information: We use third-party payment processors to process transactions. We do not store sensitive payment information (e.g., credit card details), but we may store transaction records for accounting purposes.

Service Providers:

  • Business Information: Service Providers may be asked to provide business details, including company name, contact information, services offered, and any required certifications or licenses.
  • Financial Information: To facilitate payments, we may collect bank account or payment processor details for Service Providers to receive payments.
  • Reviews and Ratings: We may collect and display user reviews and ratings of Service Providers, including your name or business name.

Automatically Collected Data:

We also automatically collect certain non-personally identifiable information when you use our Services, such as:

  • Cookies and Tracking Technologies: We use cookies and other tracking technologies (like web beacons) to enhance your experience, analyze usage trends, and improve our Services.
  • Log Data: We may collect information such as your IP address, browser type, device information, and usage statistics to monitor and analyze how our Services are used.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Our Services: To facilitate your requests, connect you with Service Providers, process payments, and improve the functionality of the Site.
  • Personalization: To personalize your experience by suggesting relevant service providers and services based on your preferences and location.
  • Communication: To send you service-related messages, notifications, updates, and marketing communications if you have opted in to receive such information.
  • Account Management: To manage your account, respond to your inquiries, and assist you with technical issues or customer support.
  • Security: To detect, prevent, and address fraudulent activity, security breaches, and violations of our Terms and Conditions.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • With Service Providers: When you request a service or interact with a Service Provider through the Site, we may share your contact information and other necessary details with the Service Provider to facilitate the service.
  • With Third-Party Service Providers: We may share your information with third-party service providers who assist in operating our Site, processing payments, sending communications, or performing other services. These third parties are obligated to protect your information and use it only for the purposes we specify.
  • For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
  • In the Event of a Sale or Merger: If we undergo a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small data files that are placed on your device to help us remember your preferences, track usage patterns, and optimize our Services.

You can adjust your browser settings to disable cookies, but doing so may affect your ability to use certain features of the Site.

We may also use third-party analytics tools (such as Google Analytics) to gather information about how users interact with our Site. These tools use cookies and other technologies to collect information, including IP addresses, which is subject to the privacy policies of those third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

If you wish to delete your account or request that we no longer retain your information, please contact us using the details provided in the “Contact Information” section. We may retain certain information as required by law or for legitimate business purposes, such as to prevent fraud.

6. Your Rights and Choices

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., when required by law).
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications by following the instructions in any marketing emails we send or by contacting us directly.
  • Data Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider, where applicable.

If you wish to exercise any of these rights, please contact us at the details provided in the “Contact Information” section.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee the absolute security of your information.

8. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information as quickly as possible.

9. International Data Transfers

If you are located outside the United States, please be aware that your personal information may be transferred to and processed in the United States, where privacy laws may be different from those in your country. By using our Services, you consent to the transfer and processing of your information in the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions about this Privacy Policy, our practices, or your rights regarding your personal information, please contact us at:

Sulushun
Email: info@sulushun.com

12. Legal Disclaimers

By using our Site, you agree to this Privacy Policy. If you do not agree with our privacy practices, please do not use our Services.